Shipping & Returns
At Nooria, we make sure your order gets to you quickly and hassle-free.

Shipping Information
Where We Ship
Currently, we ship within Switzerland, as well as to selected MENA countries: United Arab Emirates, Saudi Arabia, Iraq, Egypt, and Morocco.
More destinations coming soon — stay tuned!

Delivery Time
Orders are processed within 36 hours (excluding weekends & holidays).
Delivery takes up to 5 business days after your order is confirmed.
Delays may occur due to weather, courier issues, or other factors beyond our control, but if any delay should occur, you will be informed by e-mail.

Tracking Your Order
As soon as your order ships, we’ll send you an email with a tracking number.
You can track your package directly via the provided link.

Free Shipping & Delivery
We offer free shipping to Switzerland, European Union countries, United Kingdom and GCC region.

Address Issues?
Double-check your shipping address before completing your order.
If an order is returned due to an incorrect address, additional shipping fees may apply.
If you need help, contact us at [email protected].

Order Cancellations & Returns

Canceling Your Order
You can cancel your order within 24 hours after receiving your confirmation email.
To cancel, email [email protected] with your order number & details.

Returns & Refunds

We do not accept returns or exchanges after delivery.

Please make your selection carefully before placing an order.

If your item arrives damaged or if you receive the wrong product, contact us at [email protected] within 7 days of delivery.
Include your order number and clear photos of the issue — our team will review your case and assist accordingly.

Refund Policy

Refunds are only issued in cases of confirmed damage or shipping error.
Shipping fees are non-refundable.
For any questions, feel free to reach out to [email protected] — we’re here to help.